Cancellation Policy

Decoro's Seamless & Efficient Ordering Experience

At Decoro, we pride ourselves on delivering a smooth and efficient ordering process from start to finish. Our advanced automated system ensures that once your order is placed, it immediately enters production, enabling us to process and prepare your items without delay.


Fast Processing & Swift Dispatch

Once your order is confirmed, our operations team works quickly to prepare it for dispatch—typically within 24 hours. We understand that speed matters, and we aim to get your items out the door and on their way to you as quickly as possible.


Flexible Order Changes Within 24 Hours

We know that plans can change. That’s why we offer a 24-hour window after your order is placed to make changes or request a cancellation. Whether you've had a change of heart or need to update your details, we’re happy to assist—just get in touch with us during this period.


After Dispatch: The Delivery Stage

Once your order has been dispatched, it enters the hands of our trusted delivery partners. At this stage, changes or cancellations are no longer possible, as the shipment is already in transit. Our focus shifts to ensuring it reaches you swiftly and in perfect condition.


Our Promise: Quality & Accuracy

We’re committed to maintaining the highest standards—both in our products and our customer service. Every order is carefully packed and double-checked to ensure accuracy and safe transit.


Support When You Need It

Have questions about your order or need assistance? Our dedicated customer support team is here to help. From tracking updates to order modifications within the eligible timeframe, we’re always ready to assist you.


Rigorous Quality Control

Every item goes through strict quality checks before leaving our facility. We want you to feel confident that what you receive from Decoro is crafted with care and meets the exceptional standards you expect.


Continuously Innovating for You

As technology evolves, so do we. We are continuously enhancing our systems and operations to improve your shopping experience—offering you speed, convenience, and peace of mind every step of the way.


Thank You for Choosing Decoro

We appreciate your trust in us. Whether it's your first purchase or one of many, we're committed to making each experience smooth, fast, and satisfying. Thank you for being part of the Decoro community.